Chief operations officer
1-33-22-201 Yotsugi, Katsushika-ku, Tokyo 124-0011
You can use VISA/MASTER/AMERICAN EXPRESS credit cards. Payment will be automatically deducted from your designated account based on the terms and conditions of each credit card company.
What is PayPal?
You can make transactions using just your ID and password by registering your credit card or debit card or setting up bank account transfer. You can use the service without providing your payment information to the store.
*See how to use PayPal
■Apple Pay・Google Pay・Shop Pay
You can use each. The withdrawal date and time will vary depending on the closing date of your registered credit card, contract details, etc. Please contact your credit card company.
*What is Apple Pay?
*What is Google Pay?
*What is Shop Pay?
Required amount other than product price
If the order amount is less than 15,000 yen excluding tax, the shipping fee will be 800 yen. (Hokkaido/Okinawa: 1,500 yen )
*For purchases from overseas, all costs associated with delivery of the product (shipping, customs duties, etc.) will be borne by the customer.
*For purchases from overseas, customs duties, other import taxes, and customs fees may be levied on the purchased product when it clears customs in the receiving country.
In this case, all charges will be borne by the customer, so please pay directly to the delivery company at the time of delivery.
Guidelines and policies regarding customs clearance vary from country to country. For more information, please contact the customs office of the receiving country.
Shipping the product
If you are in Japan, your order will normally be delivered within 5 business days.
If delivery is delayed, we will notify you via separate email.
Product delivery method <br>Delivery by transportation company after arrangement by our company
Regarding returns and defective products
We cannot accept returns or exchanges due to interpretation of the product description, differences in opinion, or customer convenience.
If you receive a product that is different from the one you ordered, or if the product is damaged or soiled due to an accident during transportation, please contact us by email or phone within 8 days of receiving the product.
About return shipping fees
If there is an initial defect in the product, we will cover the shipping costs and will replace or return the product.
About return address
1-33-22-201 Yotsugi, Katsushika-ku, Tokyo 124-0012